Resident feedback your council can't argue with.
Zomodus surveys residents by unit and turns their replies into an honest, plain-English report you can put straight in front of the council — to prove your management is working, justify the budget, and defuse complaints without anyone claiming you massaged the numbers.
Two people are judging the same estate
The council wants to know how well you're managing their estate. You want to show them — and to see, for yourself, what residents actually think before the AGM does. Anecdotes and a noisy WhatsApp group serve neither side. What settles it is honest, representative feedback that neither party can accuse the other of inventing.
One estate, live in about five minutes
Build
Tell Zomodus it's an estate/condo. It drafts the right questions — cleanliness, security, maintenance response, facilities, communication — in plain wording, with a field for the resident's block or unit number.
Share
Put the QR on the notice boards and in the lift lobbies, or email and WhatsApp the link to residents. They answer anonymously on their phone in about a minute.
Present
Get an honest report you can hand to the council: overall satisfaction and NPS, what's driving complaints, how blocks differ, and how each quarter compares to the last.
A report built to be presented, not disputed
Defensible & neutral
Zomodus reports only what residents actually said, shows counts before percentages until the sample is solid, and never fabricates a response rate — so no one can wave it away.
Broken down by block
See which blocks or unit types are unhappy and why, so a problem in one stack doesn't get lost in an estate-wide average.
Quarter-on-quarter trends
Run the same survey each quarter and show the council the line moving — proof of improvement over time, not a one-off snapshot.
Feedback by unit
An optional unit- or block-number field ties feedback to the estate's structure — useful for follow-up and for spotting localised issues.
What to fix first
A plain-English write-up ranks the issues by how much they actually move resident satisfaction, so you act on the few things that matter.
Share to the council
Download a branded PDF or send a read-only link to every council member — same report, no back-and-forth.
The whole point is that nobody can argue with it.
A feedback report is only worth presenting if both sides trust it. Zomodus shows what your residents actually said — counts rather than flattering percentages on a thin sample, associations rather than invented cause, and never a benchmark against some other estate. The agent can stand behind it; the council can rely on it. That's the report that ends the argument instead of starting one.