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Which of your outlets is quietly slipping?

The average across your locations looks fine — until one branch has already cost you the customers. Zomodus compares every outlet side by side, from your own customers' feedback, so you see who's leading, who needs attention, and how each one is trending, month after month. Just one location? The same comparison shows you whether this month beat last.

Start with a 4-week free trial — no card needed. From one café tracking month to month, to a chain of two hundred.
Outlets, at a glance
this month vs last
OutletScoreNPSTrend
OrchardTop4.6+61
Jurong Point4.2+38
Tampines3.9+12
BugisNeeds attention3.1−24
Orchard leads; Bugis is slipping — zoom into it for a full branch report.
The blind spot

One weak branch hides inside a healthy average.

Run more than one location and the group numbers reassure you while a single outlet quietly slides — the queue that got slow, the branch whose service dropped. You usually find out from a one-star review, weeks too late. Zomodus surfaces the outlier the moment it appears, so you act on the branch, not the blur.

What you get

Every outlet, clearly, in one place.

1

Compare every outlet, like for like

A ranked league table of your locations — top performer and the branch that needs attention flagged automatically, scored on the same experience so no outlet is judged on something it doesn't do.

2

Track each branch month over month

See which outlets are improving and which are sliding, period over period — so you catch a branch before customers walk, and know whether a new SOP or training actually moved the number.

3

Zoom into any outlet — and download its report

When one branch flags, open a full report on just that outlet: its own scores, drivers, trend and what its customers are actually saying — then hand it to that manager as its own PDF.

4

One report for the leadership team

Download a single document: the outlets comparison up front, then each outlet's own report appended after it. The whole portfolio, in one file, ready for the board.

Just one outlet?

Compare yourself — this month versus last.

You don't need ten branches to benefit. For a single location the same engine compares this period against the one before — is the score climbing or drifting, did that fix actually land, is a quiet problem creeping in? You get the same plain-English read on your own trend, from your own customers, with no one else to compare against and no invented benchmarks.

Your outlet, month over month
LastThis
Overall score3.94.3
NPS+18+34
Service3.64.2
Wait time3.83.5
Service and score up on last month; wait time slipped — so you know exactly what to keep and what to fix.
How it works

Live in minutes, honest by design.

01
One QR per outlet

Zomodus mints a unique code for each branch — every scan is auto-tagged to its outlet, so nobody has to pick their location and attribution is never wrong. One location? One code is all you need.

02
Customers answer in seconds

A short, unbiased survey the AI builds for you — scanned at the counter, on a receipt or a link. Phone-first, in your customers' own language.

03
A plain-English comparison

An honest report that ranks your outlets — or tracks your one — over time, and tells you what to fix first. No dashboards to learn, no invented benchmarks.

Honest by design: every number comes from your own customers. Zomodus never invents figures and never compares you to other businesses — just an accurate read of your own outlets.

See every outlet clearly — starting this month.

Set up in minutes and get your first side-by-side — or month-over-month — report this month. For any business, anywhere: one location tracking its own trend, or a national chain comparing every branch. Included on Improve and up.

Start your free trialSee a live comparison